IT Field Technician

Harrisburg, PA
Full Time
Experienced
IT FIELD TECHNICIAN - ARCHWARE COMPUTER SOLUTIONS - HARRISBURG, PA

About the Company:

Archware Computer Solutions is a leading IT Company based in Harrisburg, PA supporting businesses throughout Central Pennsylvania for over 20 years. 
Learn more about us here:  https://www.archware.net/about-us/

About the Role:
We are looking for a driven, dedicated and customer centered IT Professional to join the team as an IT Field Technician.  We pride ourselves as a professional and customer driven company that provides exceptional service for all things IT related.  We specialize in computer and internet issues: hardware and software repairs, office set-up, tech support, hosting, networking and online service, optimization and computer protection. 
In order to be successful as a Field Technician, candidates should be able to:
  • Troubleshoot hardware and software issues in an office/professional environment.
  • Provide both phone and desk-side support to customers.
  • Carry out hardware upgrades.
  • Install, test, and/or upgrade desktop software.
  • Install hardware.
  • Troubleshoot network issues.
  • Establish, configure, and troubleshoot user accounts. 
Qualified candidates should possess the following:
  • Diploma or Associates degree in a Computer/IT related field
  • A+ or MSCE Certification
  • 2 years field experience with MCSE certification or 4 years field experience with A+ certification. 
  • Completion of at least 250 residential/small business computer repair service calls.
Role Requirements:
  • Must be located in the general Harrisburg, PA area
  • Must own a drivers license and working automobile, and be able to travel to individuals and businesses on a daily basis, up to 65% of the time.

Please apply with an updated resume.  Cover letters are a plus!
We thank you for your interest in Archware Computer Solutions and look forward to meeting you!
 
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